CUSTOMER SUPPORT

CONTACT US

Have questions, need assistance, or want to schedule an appointment? We are always happy to help. Complete this form and we’ll reply within one business day.

You can also email us at support@kendallbank.com or call 913.839.3700, M-F, 9am-5pm, CST.

[This is an unsecured message, so please do not include account numbers, social security numbers, or other sensitive information. If you are an existing client, you can send and receive secure messages through your Online Banking account.]

Frequently Asked Questions

How do I enroll in online banking?

If you already have an existing account with Kendall Bank, you can enroll in personal online banking here.

For business accounts, please call 913.839.3700, M-F, 9am-5pm, CST. 

How do I log in to Online Banking?

For personal accounts, log in here.

For business accounts, log in here.

If you have any issues or need assistance, please call 913.839.3700, M-F, 9am-5pm, CST. 

How do I order checks?

You can order your checks online from Harland Clarke. You’ll need our routing number (101103660) and your checking account number.

Order Checks

Ordering checks online from Harland Clarke is as safe and secure as ordering them in person or over the phone.  The site is Verisign secure and TruSecure certified, so your transactions and account information are safe and completely confidential.

Who do I contact if there is an error on my statement?

If you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt, you can telephone us at: (785) 945-3231 or write to us at: Kendall Bank; 406 Broadway; P.O. Box 188; Valley Falls, KS 66088-0188. 

We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared. 

When you contact us: 

(1)  Tell us your name and account number. 

(2)  Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. 

(3)  Tell us the dollar amount of the suspected error. 

We will investigate your complaint and will correct any error promptly. If we take more than 10 business days (20 business days if the error involves an electronic funds transfer to or from your account within 30 days after the first deposit to the account is made) to do this we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation.

What is Kendall Bank's routing number?

101103660

What do I do if I've lost my debit or ATM card?

Immediately call 785-945-3231 during regular business hours or 1-800-383-8000 (press 3, 3, 1) anytime to report a lost or stolen ATM or Debit Card.