Online Banking is

Evolving.

Welcome Spring Hill Clients

We’re excited to announce that Kendall Bank is evolving our technology to make your banking experience even better!

Here are some of the changes we’re making to our banking system:

  • View Balances and Account Activity: View your balances, statements, documents and notices, all in one place. You can also easily set and manage custom alerts in one place.
  • Get Organized: Our new platform will allow you to add notes and images to individual transactions, helping you stay on top of your spending.
  • Financial Health Tools: Use tools to monitor your financial health, like interactive digital bank statements, personal financial management (PFM), and even your net worth.
  • Customizable Experience: You will be able to rearrange your dashboard, with your favorite features more visible.

In the coming month, we’ll provide you with regular updates about the upcoming enhancements. We’ll also send you informative mailers and emails containing further details about the updates and our products, including how we’re improving them. Please make sure we have your updated email on file.

 

Learn More Here

Frequently Asked Questions

Why is Kendall Bank transitioning to a new software and digital platform?
We’re investing in our future together! These system improvements will help us bring you more innovative tools, stronger security, and an even better banking experience.

When is the update happening?
The new software and digital platform will launch in late February 2026. Phase 2 will be completed May 11th when we welcome our Spring Hill clients to the Kendall Bank platform. We’ll provide timely updates and detailed information to help you prepare ahead of the transition. 

What do I have to do as a client?
In the coming month, we’ll keep you informed with emails, mailers, and other communications that will guide you through everything you need to do and when.

Will I get more information about how the updates will affect my _______?
Yes, we’ll be sending you detailed information about how the updates will impact specific products and services you use.  Spring Hill clients should expect to receive a welcome packet in early April. Please keep an eye on your email and mail for essential communications from us.

What if I’m just curious in general about how these updates will affect the different products I use and how I bank with you?
You will receive MANY communications from us in the coming month on a variety of products and services that will answer all your questions. Our goal is to keep the process clear and straightforward every step of the way.

Will the Kendall Bank website have an update as well, or just the mobile app?
Our public-facing website, kendallbank.com, will not change. The online banking website will feature an updated interface.  For clients in our Spring Hill location, SBSH-KS.com will be redirected to kendallbank.com.

What other features will be new?
We look forward to offering you a personalized digital experience. This means a new streamlined look and feel across all your devices that will give you the exact same banking experience and seamless account management, no matter what device you’re using. You will also have the ability to view your balances, statements, documents, and notices all in one place.  Enhanced Treasury Management Services for business clients are also available via the Digital platform.  Contact Crystal Boyer at our Overland Park location to learn more about ACH origination for payroll & accounts payable, Positive Pay to protect against financial loss and check fraud, QuickBooks and Quicken software integration and many more options.

Can I continue to use my existing printed checks? 
Yes, your checks will continue to be processed as usual after the transition on May 11th. No action is needed on your part.

Mobile App/Digital Banking FAQ

How will I sign in to Digital Banking?
Existing clients can log into Kendall’s Digital Banking from a computer or mobile device by visiting our website, KendallBank.com. On May 11th Spring Hill clients will also have access to the updated platform.

Will I have to download a different Kendall Bank mobile banking app after the update, or will the app update on its own?
For Mobile Banking, if you are an Apple device user you’ll need to go to the App Store to install the new Kendall Bank app by searching Kendall Bank Mobile.

For Mobile Banking, if you are an Android device user, you must download the Kendall Bank app from the Google Play store. You will search for Kendall Bank Mobile.

What will I be able to do in digital banking after the system update?
You’ll be able to:

    • View balances, statements, notices, and documents—all in one streamlined digital dashboard, whether online or on your phone.
    • Manage your debit card transactions online with SMS text alerts for card transactions.
    • Use tools like My Credit Manager to monitor financial health, like interactive digital bank statements and funds management.
    • Make mobile deposits and move funds with enhanced real-time and multi-item mobile deposit features.
    • Enjoy state-of-the-art security tools, including real-time fraud monitoring.

Loan # FAQ

Will the new system upgrade affect my loan number?
Yes. Because we’re moving to a new platform, there WILL be a change to your loan number moving forward. Here’s what’s changing:

  • The existing Loan Number that comes over in the system upgrade will be
    the Borrower Number.
  • The Loan Number will be -10. (Example: current Loan Number 1160555 will
    become 1160555-10)

Will I need to do anything different when I pay my loan?
Depending on how you make your loan payments:

  • No action is needed if you make payments from an account at Kendall Bank. We’ll update your transfer automatically.
  • External bill pay: If you pay from another bank, you’ll need to update your loan number after May 11, 2026
  • Statements and notices: Your new loan number will appear automatically.

Key Dates to Remember

May 7

Access to Bill Pay will end at 4:00 pm. You will not be able to log in or schedule any new payments after this time.

You will be able to access our new Bill Pay platform starting May 11 and resume scheduling payments at that time. Depending on when you need a payment to reach a payee, you may need to make other arrangements during this time.

May 8

Your existing State Bank of Spring Hill Visa Debit Card will have a lower limit over the weekend while our system updates and will become inactive on May 11.

On May 11, you may activate your new Kendall Bank MasterCard Debit Card, set your PIN, and begin using it. Keep the new card in a safe place until activation.

May 8–10

During this time, Online & Mobile Banking will not be available. The digital conversion to our new Digital Banking platform will take place May 11 at 9:00 am.

May 11

The new Digital Banking platform will be live on Monday morning, May 11. On this date, you will be able to download the new app and log into the new system by following the instructions in the Quick Start section.

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